DEPOSITS ARE NON REFUNDABLE.
This is our policy, please be respectful of it. If you must cancel an appointment, you have to option to transfer your deposit through the rescheduling button in your confirmation email. After two cancellations, a new deposit will be required to book.
At least (7 days) is required when cancelling OR rescheduling an appointment. (This includes touch up appointments.) Failure to do so will result in the loss of your appointment.
Same day touch up cancellations will be required to pay a rescheduling fee of $100 before any further appointments will be booked. In the event of a no call, no show, the card on file will be charged the full service price. Any future appointment’s will be paid in full before booking if you are in the system as a no call no show.
Please arrive 30 minutes early to your appointments to allow time for numbing. Failure to do so will result in the loss of numbing time as I am on a schedule and have to respect the appointments of others after you. If you know you have a low pain tolerance, you may arrive up to 45 minutes early for extra numbing time.
I cannot guarantee successful results on 100% of my clients, especially those with problem skin and do not offer refunds as I have carried out the treatment at a cost to myself.
ONE touch up is included with each new procedure to fill in any gaps that did not take from the first procedure. On the rare occasion, a client may need a third treatment due to having a skin type that is more resistant. Charges will apply for any additional treatments. Please remember that I am no longer working Saturdays at this time. All touch ups will be scheduled during the week, you will have 4-8 week notice to make arrangements for that date.
If any of the terms and conditions are violated, including aftercare suggestions, I will be excluded from any liability and reserve the right to cancel any complimentary treatment in the future.
Please remember that I (Ms. Fitz do not work Saturdays). Saturday appointments are available with my assistant Vanity. ALL touch ups will be scheduled during the week. You will have 6-8 weeks notice to make arrangements for that date.